Industries
Where SOP automation creates immediate ROI
We focus on environments where procedures, exceptions, and compliance requirements drive day-to-day operations.
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BFSI
Policy-led operations, audit trails, and consistent guidance for high-volume service and back-office processes.
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Insurance
Internal SOP assistants for policy servicing, claims processes, grievance handling, and exception management.
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Public Sector Programs
Guidance systems grounded in official circulars and operating guidelines with traceability and role-based access.
Common triggers
- High volume of “how do I process X?” questions
- Frequent SOP updates and version confusion
- Dependence on SMEs causing escalations and delays
- Audit findings due to missing reasoning trails
Where we start
- 1 department pilot (2–4 weeks)
- 30–100 documents ingestion
- Evaluation set and measurable KPIs
- Expansion to additional functions once proven
We keep initial scope tight to ensure pilot success and fast rollout.