Security & Controls
Governance-first AI for high-trust environments
We design for accuracy, traceability, and access control—so AI guidance is usable in regulated and audit-sensitive operations.
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Role-based access
Different views for agents, supervisors, and admins with least-privilege principles.
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Citations by default
Answers are grounded in approved documents; sources are shown for verification.
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Version awareness
Document metadata supports effective dates and version control to reduce outdated guidance.
Operational controls
- Document approval workflow (optional)
- Feedback capture and review
- Confidence thresholds and “human review” routing
- Refusal when source context is missing
Audit & observability
- Query + retrieved sources + output logging
- Change logs for SOP updates
- Evaluation harness to prevent regressions
- Usage analytics by department/process
Controls are implemented based on customer security posture (cloud/VPC/on-prem).